How to Maintain Power Bank Rental Stations
In operating the shared power bank business, when you put the shared power bank stations into the business, this is only the beginning. You need to maintain and optimize your stations regularly to keep the equipment online and functional and adjust the deployment of equipment promptly based on operational data.
1. Check the online and offline status of stations
After distributing your power bank stations, you must always keep your devices online to offer rental services. If the device is offline during business hours, it needs to be tracked and processed in time for more than 24 hours. Do not let the device remain idle.
2. Scheduling and replenishment of power banks
After distributing your power bank stations, you must always keep your devices online to offer rental services. If the device is offline during business hours, it needs to be tracked and processed in time for more than 24 hours. Do not let the device remain idle.The usage of power banks in each venue is different. For example, if an eight-port shared power bank device is full, the user cannot return it to another place, which will cause a bad experience. At this time, it is necessary to take out one or two power banks to keep slots empty for power banks returning.
In addition, many users would buy out the power bank from the shared power bank station in specific venues like bars and airports. If power banks are insufficient for a long time, it will lower your income. You can make timely replenishment through the management system.
3. Cleaning and maintenance of equipment
The shared power bank needs to be cleaned from time to time so that users have the desire to rent. A dirty power bank will inevitably bring a bad experience, so it needs to be cleaned regularly. It is best to disinfect frequently during the epidemic, which will also allow businesses to Improve favorability and take the initiative to introduce high-quality merchants.
4. Equipment upgrade and replacement
If a shared power bank station has several broken ports, it is best to replace it. Otherwise, it will affect the rental experience. In addition, if the station was outdated, the merchants needed to replace the latest equipment if they want to replace them to maintain a good cooperative relationship with the merchants.
5. Timely renewal of the merchant agreement
The merchant agreement is the exclusive placement agreement signed by the shared power bank agent and the merchant. Before each agreement expires, it is necessary to renew the contract with the merchant in time. Otherwise, other brands will have the opportunity to take your merchant away.
6. Replace scrapped power banks in time
Currently, most power banks are charged and discharged about 500 times, and the attenuation is 20% to 30%. The actual discharge capacity (rated capacity) of the 5,000mAh power bank is 3,300mAh. When the battery capacity is insufficient, the user experience will get worse, so it is necessary to replace aged power banks quickly.
7. Handling customer complaints in a timely manner
The place where the shared power bank is placed is the merchant. For the merchant, the revenue of the power bank is not as large as that of the store’s main products. Therefore, if the user has a customer complaint, the agent of the shared power bank needs to deal with it in a timely and patient manner.
The above is the analysis of the shared power bank stations’ operation plan and marketing strategy. Of course, suppose you want to do a good job in the shared power bank station business. In that case, you need to choose a reliable power bank rental station company to cooperate with to get endless benefits after the subsequent operation and maintenance. ChargeEight is a top shared power bank station manufacturer, providing hardware manufacturing and software development, plus a business operation guide. Welcome to contact us to know more details.